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Digital Marketing Executive

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This will be a varied role and will be suited to an Executive who is keen to be hands on and learn lots of new skills. You will assist the implementation of email marketing campaigns for the company and for some key client accounts. This role would suit a bright junior marketer with a passion to get stuck into a challenging yet rewarding role. There is real opportunity for long term growth and progression for the right person. If you've graduated within the last two years and have completed either a marketing internship or have at least 12 months commercial marketing experience, this could be the perfect next step for you!

The day-to-day

Working closely with the Marketing Manager, typically the role will cover the following:

  • Support all marketing functions across the business
  • Develop and manage digital marketing campaigns
  • Oversee a social media strategy, driving brand awareness and audience engagement
  • Write and optimise content for the website and social networking accounts
  • Track and analyse website traffic flow and provide regular internal reports
  • Write copy for email marketing campaigns
  • Some element of design work for email marketing campaigns
  • Providing support for marketing events and exhibitions as needed
  • Liaising with sales teams and internal designers on sales collateral creation
  • Analysing and reporting on email campaigns
  • Involvement in the tactical execution of integrated marketing campaigns
You will have:
  • A positive attitude and vibrant personality
  • At least 1 years' B2B marketing experience
  • A campaign management background would be beneficial
  • A good understanding of marketing principles
  • Hands-on experience executing integrated campaigns
  • Knowledge of key social channels
  • Creative and able to use initiative
  • Excellent communication skills, both written and verbal
  • Good copywriting capabilities
  • A degree in a relevant subject or a marketing qualification (desirable)
Apply

Sales

Account Manager

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About the job

This is an account management role, selling the products and services of Forfront Limited to the existing account base, being the face of the company to the customer, building strong relationships and ensuring customer retention. The Company is well known for, and places a large emphasis on, its level of Customer Service, therefore this role will demand a strong customer centric ethic.

Duties and responsibilities
  • Engage with an allocated number of the company's accounts to ensure business retention
  • Develop existing and build new relationships within the accounts
  • Be the key liaison person between the account and the company
  • Be aware of and manage any issues arising
  • Keep the account aware of all relevant product or service developments
  • Develop and maintain an account plan for each account
  • Grow existing revenue streams and drive additional revenue streams within each account
  • Provide regular and accurate reports as required by management
  • Training of new staff and customers on e-shot™ products
  • Demonstration of products to customers and prospects
  • Working closely with the marketing team to develop a strong marketing services offering to clients and prospects
  • Marketing services delivery
  • Managed services to customers including Campaign creation and fulfilment including reports, analysis and optimisation
  • CRM data management
The Candidate

The individual needs to be positive, dynamic, tenacious, resilient, ethical and possess a high degree of integrity. Although tasked with an individual target, they will be part of a team and expect to work in a collaborative and supportive manner with the rest of the company.

Knowledge
  • Account management skills, problem solving, need development, objection handling, negotiation, closing
  • Microsoft Office
  • Exposure to digital marketing and email marketing
  • Exposure to CRM systems such as Salesforce, ACT! etc.
Experience

Exposure to email marketing, account management and sales.

Education

Preferably degree educated, but not essential for the right candidate.

Reporting to

Sales and Marketing Director

Working hours

9am to 6pm. Permanent

Salary

TBA - based on experience

Benefits & perks
  • Business expenses as appropriate to the role.
  • Health Insurance from second year of service
Probation

3 Months

Start date

ASAP

Apply

Sales Executive

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Purpose of the job

This is a new business development role, selling e-shot™, Forfront’s leading email marketing product. You will be required to know the product and the market well, generate leads via cold calling, develop opportunities via face to face meetings and close the sale. We consider this role to be pivotal to the growth and direction of Forfront.

Duties and responsibilities
  • Cold calling to establish leads and generate appointments;
  • Attending customer facing meetings and conducting demonstrations of the e-shot™ system;
  • Build and manage a sustainable pipeline of new business;
  • Close sales in line with company targets;
  • Provide accurate forecasts and reporting as required by the management;
  • Responsible for ethical behaviour and maintaining integrity at all times;
  • Present and represent Forfront professionally;
  • Attend company meetings as and when required.
The Candidate

The successful candidate needs to be dynamic, positive, tenacious, resilient and ethical and have a high degree of integrity. Although tasked with an individual target, you will be part of a team and expected to work in a collaborative and supportive manner with the rest of the company.

You must possess excellent communication skills, both written and verbal and be comfortable dealing at senior management level. You must have proven experience in presenting, conducting meetings, demonstrating and negotiating.

Experience in selling email marketing solutions would be of distinct advantage.

Reporting to

The Sales Director

Working hours

9am – 6pm, Monday to Friday. Permanent

Salary

TBA based on experience

Benefits & perks
  • Health Insurance is offered in the second year;
  • Company pension scheme;
  • Paid expenses;
  • Laptop.
Probation

3 Months

Start date

ASAP

Closing date

30th April 2017

Person specification
Knowledge
  • Sales skills e.g. Telemarketing, need development, objection handling, negotiation, closing.
  • Microsoft Office.
  • Exposure to digital marketing and email marketing.
  • Formal sales methodologies such as SPIN, Miller Heiman, etc.
  • Exposure to CRM systems such as Salesforce, ACT! etc.
Experience

Minimum three years successful selling in a new business, solution sales environment, preferably email marketing.

Education

Preferably degree educated, but not essential for the right candidate.

Apply

Telesales Executive

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The role:

An experienced Telesales Executive is required to work as part of a friendly and dynamic team in the highly competitive digital marketing industry. The individuals must be enthusiastic, proactive and driven with excellent communication skills and a good command of the English language. The role will involve making outbound calls to potential customers and converting sales leads by promoting and selling email marketing software.

You will be developing your own pipeline of prospects, managing leads, cleansing data to identify the most relevant point of contact and removing duplicates. All while communicating consistently, effectively and representing the company in a professional manner at all times. You must also respond to all inbound customer enquiries quickly and efficiently and be able to meet department and company targets and goals.

Responsibilities:
  • Follow up and qualify leads generated by marketing activities
  • Generate own leads
  • Represent the company at trade exhibitions and events
  • Identify new markets and business opportunities
  • Continuously improve performance and productivity
  • Use the CRM and other internal systems
Essential skills / experience required:
  • Tenacious, highly motivated and enthusiastic
  • Eager to succeed
  • Telesales experience or a similar background
  • Good PC proficiency and knowledge of CRM systems
Apply

Field Sales Executive

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About the job

This is a new business development role, selling the products and services of Forfront Limited. The sales executive is required to research the market, generate leads via cold calling, develop opportunities via face to face meetings and close business on behalf of the company. The role is pivotal to the growth and direction of the business.

Duties and Responsibilities:
  • Cold calling to establish leads and generate business meetings
  • Attending customer facing meetings and conducting demonstrations of Forfront products
  • Build and manage a sustainable pipeline of approximately £50K revenue per month
  • Close business in line with company targets
  • Provide accurate forecasts and reporting as required by the management
  • Responsible for ethical behaviour and maintaining integrity at all times
  • Attend company meetings as and when required
The Candidate:

The individual needs to be dynamic, tenacious, resilient, ethical and have a high degree of integrity. Although tasked with an individual target, they will be part of a team and expect to work in a collaborative and supportive manner with the rest of the company.

They need to have good communication skills, both written and verbal and be comfortable dealing at senior management level. They must possess strong, solution based sales skills, be able to present, conduct meetings, demonstrate and negotiate.

The main services that they will be selling will be bespoke software development, mobile application development and digital marketing solutions, predominantly email marketing.

Knowledge:
  • Sales skills e.g. Telesales, need development, objection handling, negotiation, closing.
  • Microsoft Office.
  • Exposure to digital marketing and email marketing.
  • An understanding of software development methodologies, languages and tools.
  • Exposure to mobile application development methodologies, languages and tools.
  • Formal sales methodologies such as SPIN, Miller Heiman, etc.
  • Exposure to CRM systems such as Salesforce, ACT! etc.
Experience:

Minimum three years successful selling in a new business, solution sales environment, preferably conceptual such as software development.

Education:

Preferably degree educated, but not essential for the right candidate.

Location: Epsom, Surrey
Salary: Negotiable based on experience with excellent OTE
Hours: 9am - 6pm Mon-Fri. Permanent.
Benefits and perks:: Health insurance after 1 years' service
Company pension scheme
45p per mile for the first 10,000 business miles in a tax year, then 25p for each subsequent mile
Laptop computer
Mobile phone (business calls only)
Probation: 3 months
Start: ASAP
Closing date: 31st June 2015
Apply

Support

Customer Support / Email Designer

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About us:

If you love technology and like to help others, please read on. This role is ideal for an individual with strong technical and communication skills who is looking to develop a career in the digital marketing industry.

Crucially, the position involves responding to live support requests through telephone, email and live-chat channels and will best suit a motivated, ambitious, courteous and helpful professional.

You will also have strong HTML design skills and good understanding of email marketing. But most of all, you will take every opportunity to inspire, delight and exceed our customers’ expectations. So much so that they share their experience with others!

As our Customer Support / Email Designer, you will be someone who:

  • Thrives on helping others in a fast and friendly way
  • Is comfortable with building HTML and has a good eye for design for email
  • Is very diligent - managing and taking control of cases and ensuring that they're logged, updated and followed through to satisfactory resolution
  • Uses technical ability and initiative to suggest the best possible solutions to clients
  • Trains and educates clients to get the most out of the system
  • Works closely with other members of the team and liaises with other departments when necessary
  • Loves technology and loves to learn
  • Uses initiative and suggests improvements to the internal support process to improve clients’ experiences and team productivity

Essential skills/experience required:

  • CAN DO attitude with strong attention to detail
  • Good HTML coding knowledge with commercial experience
  • Excellent technical understanding of web and email technologies
  • Excellent problem solving ability
  • Work well as part of a team and on your own
  • Ability to manage your workload and deliver on targets
  • Personable and able to build a rapport with clients
  • Possess initiative, drive and enthusiasm
  • The ability to work calmly under pressure
  • Be amenable and amicable

Please forward your CV for consideration to hr@forfront.com

Apply

Technical

Senior ASP.NET MVC Software Developer

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The role:

Senior Web Developer (.NET / ASP.NET MVC / JavaScript)

As a Senior Web Developer you will have the opportunity to join a talented multi-disciplinary team where you will be building products using the latest technology stack. You will have a genuine passion for technology and will be keen to keep abreast of latest advances in the field.

You will have the opportunity to actively contribute and shape the products you work on.

Essential skills / experience required:
  • Extensive C# experience is required
  • Proficient in .NET and Microsoft ASP.NET MVC technologies
  • Confident with MSSQL
  • Proficient in JavaScript / jQuery
  • Comfortable in writing complex Linq to SQL queries and familiar with the latest Entity Framework technology stack.
Responsibilities:
  • Develop and implement client side as well as server side applications
  • Translate visual mock-ups and wireframes to a useable product
  • Ability to work effectively using own initiative and be proactive as part of a team
  • Close collaboration with other teams to ensure finished products are high quality
  • Personal drive and effectiveness, self-motivated, hardworking and flexible
  • Collaborate productively within our multi-disciplined project team environments, working alongside designers and other developers
  • Is both customer and stakeholder focused
  • Has excellent communication and interpersonal skills
  • Able to accept and follow direction
  • Has exceptional attention to detail
  • Solid experience in commercial software development, particularly involving the skills outlined above
  • Work effectively on tasks ensuring you prioritise your own workload accordingly
  • Review coding to ensure it is error free, debugging, making recommendations for improvement and implementing solutions to improve performance and reliability
Apply

Senior Software Developer

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The role:

Senior Web Developer (.NET / MVC / Javascript)

As a Senior Web Developer you will have the opportunity to join a talented multi-disciplinary team where you will be working on building features into e-shot™, our highly successful e-mail marketing platform.

Responsibilities:
  • Develop and implement complex client applications;
  • Review coding to ensure it is error free, debugging, making recommendations for improvement and implementing solutions to improve performance and reliability;
  • Translate visual mock-ups and wireframes to a useable product;
  • Catalogue and save work in an organised manner for efficient use by others;
  • Work effectively on tasks ensuring you prioritise your own workload accordingly;
  • Ability to work effectively using own initiative and be proactive in assisting the Team Lead on project work;
  • Close collaboration with other teams to ensure finished products are high quality
  • Expert working knowledge of current web languages such as HTML5 and JavaScript;
  • Expert working knowledge of C# and .NET libraries;
  • Personal drive and effectiveness, self-motivated, hardworking and flexible;
  • Is a creative thinker with excellent problem solving skills;
  • Has excellent intuition and a can-do attitude;
  • Work well under pressure, multi-tasking to meet various production objectives and deadlines in a fast-paced development environment, sometimes for multiple projects;
  • Collaborate productively within our multi-disciplined project team environments, working alongside designers and other developers;
  • Is both customer and stakeholder focused;
  • Has excellent communication and interpersonal skills;
  • Displays the company values - enthusiastic, committed, responsible, innovative and collaborative;
  • Able to accept and follow direction;
  • Has exceptional attention to detail;
  • A genuine passion for technology and keeps abreast of latest advances in technology.
  • A strong academic background (i.e. a relevant formal qualification, HND or Degree) or relevant industry experience;
  • Solid experience in software development, particularly involving the skills outlined above.
Essential skills / experience required:
  • Extensive C# experience is required
  • Proficient with MSSQL, .NET and MVC technologies
  • Expert JavaScript / jQuery
  • Linq (whether Linq to SQL or Entity Framework - candidate must be comfortable writing Linq expressions).
Apply

Business Analyst

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About the job

Working as a business analyst, you will be connecting business and IT departments to capture, specify and manage project and programme requirements and software specifications.

Duties and responsibilities
  • Running workshops with the business to elicit requirements and review solution specifications.
  • Modelling existing and planned business processes and business rules.
  • Specifying software systems using structured use case models and user interface mock-ups.
  • Reviewing logical data models for specification compliance.
  • Communicating, documenting and presenting the requirement and the solution.
  • Creation and maintenance of a documentation map of requirements to enable staff and/or customers to be able to easily find appropriate requirements.
  • Creating professional and well specified requirements suitable for delivery to a customer.
Skills / experience required
  • Hold Business Analyst ISEB certification
  • Three years or more of experience in either business analysis or business architecture
  • Superb knowledge and understanding of requirements definition and software specification
  • Established presentation, communication and customer management ability
  • Experience of using tools for process modelling, requirements management, analysis or specification (e.g. UML tools)
  • Good understanding of development and testing domains
  • Motivation to improve customer capabilities and processes
  • History of both working independently and as part of a team to adhere to deadlines
  • Attention to detail and dedication to a high standard of work
Apply

PHP Developer

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The role:

We are seeking a talented PHP developer with commercial experience working within LAMP stack environments, as well as knowledge of frontend technologies. You will need to deliver the following:

  • Implement requirements from written specifications, design mock-ups on the UI.
  • Facilitate innovative design and find solutions to challenging technical problems through information gathering, ideation and best practices.
  • Collaborate effectively with the UI design team, other developers, testers and product owners.
Skills required:

There is no set route to become a Web Developer at Forfront but to be successful in this role, this is the kind of profile we have in mind:

  • 3 years of relevant experience with advanced web development and applications.
  • Strong technical knowledge in current web development technologies including PHP, PHP frameworks such as CodeIgniter, JavaScript, JQuery & JQuery UI.
  • You have solid understanding of MVC and ability to write clean, concise and maintainable code.
  • Proven experience with MySQL.
  • Nice to have's: Experience with AngularJS, Ionic & Cordova, Mobile App development.
Apply

Software Test Analyst

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If you're bursting with enthusiasm and creativity, plus a passion for all things technological and digital, then this is the perfect role for you. We are seeking a dynamic, driven individual to join our ever-expanding team in a role that will focus on Quality Assurance and Software Testing. You will work alongside the product development team in a focused and creative environment.

Expectations

We are seeking a Software Tester to join our growing in-house testing team.

You will be expected to analyse requirements to build functional; system, regression, stress test cases and test plans and procedures. Creating and maintaining test and environment data, you will fully document the test results and provide regular feedback to key stakeholders.

You will also be expected to help build upon our existing Gherkin/Selenium based automation test library to help streamline and improve the efficiency and time taken to action regression tests.

As well as the listed required skills; excellent attention to detail and communication skills are a must.

Skills Required
  • Experience evaluating and implementing software testing solutions
  • Experience at carrying out a feasibility study to design automated testing software solutions
  • Experience at coding to specifications
  • Experience and understanding of designing/execution of SOA performance testing
  • Experience and understanding of SOA service testing within a multi-project environment
  • Specialist knowledge of SOA Suite, SOAP UI/Ready API and test automation techniques
  • Experience and understanding of database design
  • Experience writing behavioural driven development scenarios
  • Experience writing operational documentation and providing subsequent support and training to users.
  • Must be capable of working within teams and on their own initiative, proactively managing their own time
  • Hands on experience of working with different development methodologies e.g. Waterfall, Agile (Scrum/Kanban), etc.
  • Proven experience of managing testing tasks and experience of working on large scale projects or a number of smaller projects concurrently
  • Able to demonstrate an understanding of the test lifecycle and how it fits into the software development lifecycle including documentation standards, risk, change control, quality reviews and best practice compliance
  • SQL experience
  • Web based testing experience
  • Selenium web driver experience
  • ISEB/ISTQB certified
Apply
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Always on the lookout

At Forfront we're always looking for motivated, dynamic, hardworking individuals.

You'll join a creative team that is used to working hard in a competitive market. We expect the best and reward you for achieving it.

The benefit of working in a small team is that you can really express yourself and excel. We always encourage you to enhance your skills and find your own comfortable place in the company.

The company

Forfront, established in 1998, is a fast growing software house specialising in the design and development of digital marketing solutions, mobile apps and advanced business software, as well as offering complete marketing services. Its flagship product, e-shot™, is the leading email marketing tool.

The opportunities

We are offering a fantastic opportunity for an original thinker, motivated to push the limits and succeed in a welcoming, dynamic and innovative environment where people share ideas and benefit from the success of the company as a whole.

Our spacious modern offices just south of London in Epsom, Surrey, offer an easy commute and the perfect surroundings for a friendly and creative atmosphere.

Equal opportunity employer

Forfront is an equal opportunity employer and does not discriminate based on race, colour, creed, religion, national origin, ancestry, nationality, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, veteran status, or any other protected status under local law.

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