THE ROLE
This is a
full-time on-site role for an Infrastructure Engineer at Forfront in Epsom.
We are seeking
a mid-level infrastructure engineer with practical knowledge and experience in networking,
servers, virtualization, security and cloud technologies. This role involves
supporting, managing, and optimising our office infrastructure and data centre to
ensure seamless operation, security, and reliability.
The ideal candidate will have 3-5 years of
hands-on experience in supporting and maintaining physical servers ,
managing Microsoft environment and troubleshooting networks, including
firewalls, switches and load balancers.
WHO WE ARE
Forfront, an innovative
software house established in 1998 and based in Epsom, Surrey, specialises in
delivering complex solutions to both public and private sector organisations.
With decades of experience, we have built a reputation for excellence.
Our flagship product, e-shot™,
is a powerful communication and engagement platform trusted by
Communication and
engagement officers to effectively communicate important information, updates,
and public services to residents, stakeholders, and employees. It is used to
increase public engagement, promote government initiatives, share policy
changes, and provide essential services such as health, education, and local
government updates, all in a timely and accessible manner. E-shot™ also helps
foster transparency, trust, and community involvement.
As a mature and stable
product, e-shot™ serves thousands of users and continues to grow through
constant innovation. With this growth comes a heightened need for a secure,
reliable environment.
We are seeking an
experienced and skilled individual who is passionate about technology and eager
to learn and innovate.
Forfront is a proud member
of the G-Cloud and DOS (Digital Outcomes and Specialists) frameworks, playing a
key role in the UK government's digital transformation program.
KEY RESPONSIBILITIES:
- Microsoft 365 Administration – Manage
Exchange Online, SharePoint, OneDrive, and Teams, including user accounts,
permissions, and integrations.
- Infrastructure & Network Management – Configure and maintain firewalls, routers, switches, VLANs,
and IP routing while troubleshooting network issues.
- Server Management – Install,
configure, and maintain Windows Server (2022, 2019, 2016) and Linux
environments, including Active Directory, DNS, DHCP, IIS, SQL Server, and
Group Policies.
- Virtualisation – Manage and
support MS Hyper-V environments, including P2V and V2P migrations.
- Mobile Device Management (MDM) –
Deploy and maintain MDM solutions (e.g., ManageEngine) and enforce
security policies.
- Cybersecurity – Implement
security best practices, conduct vulnerability assessments, and apply
patches to maintain compliance.
- Email Deliverability & Authentication – Configure and monitor SPF, DKIM, DMARC, and DNS settings to
optimise email performance.
- User Support – Provide 1st
- 3rd line support, troubleshooting issues, maintaining IT
assets, and improving IT workflows.
- Documentation – Maintain
technical documentation, network diagrams, and an up-to-date asset
register.
SKILLS AND QUALIFICATIONS:
- 3-5 years of experience in IT
infrastructure, systems administration, and networking.
- Strong knowledge of Microsoft 365, Windows Server, and
Linux environments.
- Experience managing enterprise-grade firewalls (e.g., SonicWall)
and network troubleshooting.
- Hands-on experience with Hyper-V virtualisation and
server deployments.
- Knowledge of cybersecurity principles and best practices.
- Excellent troubleshooting skills and ability to work
independently.
- Strong communication and teamwork skills.
- Relevant IT certifications (e.g., Microsoft, Cisco, CompTIA,
or similar) are desirable.
SALARY:
- £35,000 to
£39,000 Annual Gross based
on experience.
CAREER PROGRESSION:
- Infrastructure
engineer often move on to Senior Infrastructure Engineer, Operation Manager. Eventually, they may progress to Operation Director.
BENEFITS
- Competitive salary and benefits package
- Professional development opportunities and certifications
- Collaborative and innovative work environment
- Exposure to cutting-edge IT infrastructure projects.
- Health insurance (from second year)
- Pension scheme
PROBATION
3 months
WORKING HOURS, PATTERNS, ENVIRONMENT
- Competitive salary and
benefits package
- Professional development
opportunities and certifications
- Collaborative and
innovative work environment
- Exposure to cutting-edge
IT infrastructure projects.
- Health insurance (from second
year)
- Pension scheme
START DATE
ASAP
