WHO
WE ARE
Forfront, an innovative
software house established in 1998 and based in Epsom, Surrey, specialises in
delivering complex solutions to both public and private sector organisations.
With decades of experience, we have built a reputation for excellence.
Our flagship product, e-shot™,
is a powerful communication and engagement platform trusted by
Communication and
engagement officers to effectively communicate important information, updates,
and public services to citizens, stakeholders, and employees. It is used to
increase public engagement, promote government initiatives, share policy
changes, and provide essential services such as health, education, and local
government updates, all in a timely and accessible manner. E-shot™ also helps
foster transparency, trust, and community involvement.
As a mature and stable
product, e-shot™ serves thousands of users and continues to grow through
constant innovation. With this growth comes a heightened need for a secure,
reliable environment.
We are seeking an
experienced and skilled individual who is passionate about technology and eager
to learn and innovate.
Forfront is a proud member
of the G-Cloud and DOS (Digital Outcomes and Specialists) frameworks, playing a
key role in the UK government's digital transformation program.
KEY RESPONSIBILITIES
- Microsoft 365 Administration: Strong
proficiency in administrating Microsoft 365 services, including Exchange
Online, SharePoint Online, OneDrive, and Teams.
- Infrastructure & Network Management: Advanced skills in managing on-premises infrastructure,
including firewalls, routers, switches, and related networking
components. Expertise in diagnosing and resolving network issues is
essential.
- Cybersecurity: Implement
industry-standard cybersecurity practices to secure data, networks, and
applications. Conduct regular vulnerability scans and assessments,
and present findings and recommendations to senior management.
- Server Management: Proficient
in installing, managing, monitoring, and troubleshooting Microsoft
Windows Servers and Linux environments. Expertise in server
builds, RAID configuration, hardware troubleshooting, and upgrades.
- Mobile Device Management (MDM): Experience with MDM solutions (such as ManageEngine)
for managing and securing mobile devices across the organisation.
- Email Deliverability: Hands-on
experience in monitoring and analysing email deliverability metrics.
Capable of proactively identifying and addressing deliverability issues.
- Public DNS & Email Authentication: Proficiency in configuring DNS and email
authentication records, including SPF, DKIM, and DMARC.
- Continuous Improvement: Help identify
areas for improvement in the infrastructure
management process and assist
in implementing more efficient workflows.
SKILLS AND QUALIFCATIONS
- Strong Networking Skills: Proficient
in configuring and troubleshooting SonicWall or other
enterprise-grade firewalls, with strong network troubleshooting skills.
Experience in a data centre environment is preferred.
- Strong
Communication Skills: Demonstrated ability to clearly and effectively communicate with
both technical and non-technical stakeholders, translating complex technical
concepts into understandable terms.
- Analytical
Mindset: Strong analytical
skills with the ability to break down complex issues into manageable parts and
a deep understanding of customer needs.
- Team
Collaboration: Proven experience working effectively with development teams,
product managers, and cross-functional teams to support infrastructure
needs and project goals.
- Certifications: Any relevant certification in Microsoft Servers, Azure Cloud,
or network security is highly valued.
BENEFITS
- Health insurance
(from second year)
- Pension scheme
- Flexibility
with hours and working from home
WORKING HOURS, PATTERNS, ENVIRONMENT
- 9am to 6pm, Monday to Friday
- Role based in our Epsom office
-
The office is in the centre of Epsom, less than 5-minute walk from the
main train station and close to local amenities
