JUNIOR PRODUCT OWNER

KEY RESPONSIBILITIES:

1.      Requirements Gathering:

·         Collaborate with stakeholders (clients, developers, marketing teams) to identify business needs.

·         Conduct interviews, surveys, and workshops.

2.      Documentation:

·         Write clear, detailed, and well-structured requirements documents.

·         Create functional specifications, user stories, and acceptance criteria.

3.      Analysis and Validation:

·         Analyse business processes and workflows.

·         Ensure requirements align with business goals and technical feasibility.

4.      Stakeholder Communication:

·         Act as a liaison between business teams and technical teams.

·         Facilitate discussions to resolve ambiguities and conflicts.

5.      Project Support:

·         Support development teams during implementation.

·         Review deliverables to ensure they meet specified requirements.

6.      Compliance and Standards:

·         Ensure the solution complies with industry standards and regulations e.g., Accessibility.

7.      Assisting in Product Backlog Management:

·         Help maintain and prioritise the product backlog in line with business goals and customer needs.

·         Assist with writing clear and concise user stories, acceptance criteria, and ensuring they are understood by the development team.

8.      Supporting Sprint Planning and Review:

·         Participate in sprint planning and review meetings, contributing to decision-making on prioritisation and scope.

·         Help track the progress of development tasks and ensure alignment with the overall product vision.

9.      Quality Assurance:

·         Work with quality assurance teams to define and ensure acceptance criteria are met.

·         Support product testing and feedback loops to guarantee that features meet business and customer expectations.

10. Continuous Improvement:

·         Help identify areas for improvement in the product development process and assist in implementing more efficient workflows.

·         Learn from customer feedback, industry trends, and analytics to drive product improvements.

SKILLS AND QUALIFICATIONS:

·         CAN DO attitude with strong attention to detail;

·         Commercial product management of SaaS product;

·         UX and UI experience;

·         Good project management skills;

·         Excellent specification writing;

·         Excellent technical understanding of web and email technologies;

·         Creative problem-solving ability;

·         Strong Communication Skills: Ability to communicate effectively with both technical (development team) and non-technical stakeholders. meet with clients to discuss their requirements or perform training sessions; meet with clients to discuss their requirements or perform training sessions or collect feedback;

·         Ability to create training videos, help guides;

·         Basic Understanding of Agile Methodologies: Familiarity with Scrum or Kanban is essential for working in a typical product development environment. Experience with Jira and Devops.

SALARY:

• £25,000 to £38,000 per year based on experience.

CAREER PROGRESSION:

• Junior Product Owners often move on to Product Owner or Senior Product Owner roles after gaining experience. Eventually, they may progress to Product Manager or Head of Product position

BENEFITS

·         Health insurance (from second year)

·         Pension scheme

·         Flexibility with hours and working from home

PROBATION

3 months

WORKING HOURS, PATTERNS, ENVIRONMENT

·         9am to 6pm, Monday to Friday

·         Role based in our Epsom office

·         The office is in the centre of Epsom, less than 5-minute walk from the main train station and close to local amenities.

START DATE

February 2025

WHO WE ARE

Forfront, an innovative software house established in 1998 and based in Epsom, Surrey, specialises in delivering complex solutions to both public and private sector organisations. With decades of experience, we have built a reputation for excellence.

Our flagship product, e-shot™, is a powerful communication and engagement platform trusted by

Communication and engagement officers to effectively communicate important information, updates, and public services to citizens, stakeholders, and employees. It is used to increase public engagement, promote government initiatives, share policy changes, and provide essential services such as health, education, and local government updates, all in a timely and accessible manner. E-shot™ also helps foster transparency, trust, and community involvement.

As a mature and stable product, e-shot™ serves thousands of users and continues to grow through constant innovation. With this growth comes a heightened need for a secure, reliable environment.

We are seeking an experienced and skilled individual who is passionate about technology and eager to learn and innovate.

Forfront is a proud member of the G-Cloud and DOS (Digital Outcomes and Specialists) frameworks, playing a key role in the UK government's digital transformation program.

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